Privacy Policy

Effective date: 01.01.2026

This Privacy Policy explains how WaverlySprings (“we”, “us”, “our”) collects, uses, and protects your personal information.

1. Information We Collect

We may collect:
Contact details (name, phone number, email)
Reservation details (date/time, party size, notes)
Payment-related details (we do not store full card details; payments are processed by our payment provider)

2. How We Use Information

We use your information to:
Process and manage reservations
Send reservation confirmations and updates
Provide customer support
Improve our services and operations

Comply with legal obligations

3. SMS Messages (Transactional)

If you consent, we may send transactional SMS related to your reservation. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out. Reply HELP for help.

4. Sharing Your Information

We may share information with:

Service providers necessary to operate bookings and communications (e.g., email/SMS providers)

Payment processors for transaction handling
We do not sell your personal information.

5. Data Retention

We retain your information only as long as necessary to provide services, meet legal requirements, and resolve disputes.

6. Security

We take reasonable measures to protect your information, but no system is 100% secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us to make a request.

8. Contact

WaverlySprings
16001 Old Waterford Road
Paeonian Springs, VA 20129
info@waverlysprings.com
(301) 660-3052